How to order online at jnwine.com
We hope you will enjoy your shopping experience with jnwine.com. If you are new to our website, here are some tips on how to shop:
Firstly, register with jnwine.com
Why do I have to register? To order wine online at jnwine.com, it is necessary for you to register and create an account. This helps us make your shopping experience as easy as possible.
You will then be able to access your order history through the "My Account" area of the site so that you can always remember that bottle of wine your really enjoyed. You will also be able to change your personal details such as delivery address and password.
How to register?
Click on “Register” and follow the guidelines. You will need to input your name, email address, contact telephone number, address, and password and answer a few questions about your wine preferences.
Your details are kept on a secure server and will never be given out to any third parties.
You can change your details at any time by logging on to our website and going to the "My Account" section.
If you forget your password, go to the "My Account" area on the website and you will see a button for “Forgotten Password”. Click on it and follow the instructions.
Delivery location
We ask you to specify the delivery location for your order because we are legally obliged to charge VAT & duty at the prevailing rates in the country of delivery, regardless of where you may be resident.
The delivery location therefore determines the currency applicable to your order as well as the delivery charges.
Sterling prices are applicable to wines for delivery to Northern Ireland and GB, and for collection from our Crossgar shop and include VAT (17.5% as of January 2010) and duty (£19.27 per case as of April 2009) at the prevailing rates in the UK.*
Payment for orders for delivery to addresses in NI / UK must be settled in Sterling.
Euro prices are applicable to wines for delivery to the Republic of Ireland and include VAT (21%) and duty (€23.60 per case) at the prevailing rates in ROI.*
Payment for orders for delivery to addresses in ROI must be settled in Euro.
*VAT & duty rates as at January 2010
If you live in ROI, but would like to send wine to someone in Northern Ireland or GB, you would need you to select “Gt. Britain / Northern” in the delivery location section, and also register yourself as a customer in this country so that we can create a sterling account for you and process your order in sterling.
If you live in NI or GB and would like to send wine to someone in the Republic of Ireland, you would need to select “Rep. Of Ireland” in the delivery location section, and also register yourself as a customer in this country so that we can create a Euro account for your and process your order in Euro.
If you live outside the UK and Ireland, and would like to send wine to someone in either of these countries, simply select the relevant country where the wine is to be delivered, register yourself as a customer in the same country as the delivery location, and the relevant currency and delivery charges will be applied.
You can register and set up accounts in both Gt. Britain/Northern Ireland as well as Rep of Ireland, using the same password for both areas.
Discount policy
10% discount is applicable to full bottle price for purchases of 1 case (12 bottles) or more (wines & champagnes only). Discount is applicable to both straight cases of the same wine, and cases containing mixed wines.
JN Club members are entitled to an additional 2.5% case discount, entitling them to 12.5% case discount in total.
No discount is applicable to En Primeur wines, Bin End or Special offer wines.
Pre-mixed cases / gifts etc created by us already include all applicable discounts, and no further discount is applicable to price listed.
Payment
Payment for orders for delivery to addresses in NI / UK must be settled in Sterling.
Payment for orders for delivery to addresses in ROI must be settled in Euro.
Credit or debit card payment may be made either online via SSL secure encrypted payment system.
When ordering online at jnwine.com, you will be given a provisional total upon completion of the checkout procedure.
Your card is only validated at the time you place your order on jnwine.com. Payment will be taken within two working days of receipt of the order by the JN team or immediately prior to dispatch.
Your provisional total is what we estimate your order will come to when we make up your order. You may find that your final bill is slightly different from the provisional total if you have agreed to accept substitutions for any products which may be out of stock at the time of packing your order. If after assembling your order with our substitutions the final price to be charged is more than the provisional total, we will contact you to obtain your approval before payment is processed.
We accept payment by Visa, MasterCard, and Maestro and Laser (ROI Web orders only)
Payment and Dispatch
Settlement in full is required prior to dispatch of orders.
I don't know much about wine - where do I start?
Mixed Cases
We have created a number of mixed cases which we hope will appeal to a wide range of wine lovers. A quick and convenient way to purchase wine selected and recommended by us - and a great way to try wines you might not otherwise choose.
View current Mixed Cases selection
Mix Your Own
Put together your own selection of wine from just one or two bottles to several cases. We offer a 10% discount off the full bottle price for purchases of 1 case (12 bottles) or more (wines & champagnes only). Discount is applicable to both straight cases of the same wine, and cases containing mixed wines.
There are several ways to browse for wines on jnwine.com. You can use our search engine to help you find a specific wine bottle or you can use it to define search criteria such as red wines from a specific region or grape.
Once you have found the wine of your choice all you have to do is select the number of bottles or cases you would like. Once you have finished browsing and adding wines to your cart, click on Proceed to Checkout. You will then be able to see what you have selected and how much your purchase comes to, including delivery.
Select my own wines
Gifts
One of the widest selections of gifts options across Ireland. Visit the Gift Ideas area of our website and choose from an extensive range of gift ideas to suit all budgets and wine aficionados. Alternatively, create your own gift by selecting wines from our extensive portfolio. Not sure what wines to buy? Why not send a JN Gift Voucher and let the recipient choose their own wines.
Gift Packaging is also available to suit your desired taste and budget.
We offer a number of other services including:
Cellar Plans
En Primeur Wines
Wine Club
Tastings & Events
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